DME Return Policy

Returns are accepted for full credit for 14 days from the date of purchase. A minimum restocking fee of 20% will be applied to all returns over 30 days from date of purchase. Merchandise returns are not accepted after 60 days from the date of purchase.

Please click here to obtain a Return Authorization Number. A return authorization is valid for 10 days from the date of issue. A return without an Authorized Number will not be accepted. Returned Merchandise must be in the same unit of measure as originally purchased and must contain a confirmation of purchase.

Please write the Return Authorization Number on the shipping label and return merchandise within 10 business days as instructed in your return documents. Associated fees will apply.

Credit will not be granted for merchandise unsuitable for resale. Merchandise must be in original packaging and is subject to inspection. Merchandise that has been marked, affixed with stickers or with crushed packaging will not be accepted.